Terms and Conditions

[Ordering Information] [Privacy Policy]

(Your statutory customer rights are not affected.)

Definitions

Seller means Lindsay Line, 21 St Cuthbert Street, Kirkcudbright, DG6 4DJ and the company's web site http://www.lindsayline.co.uk

Customer means the person or company to whom this document is addressed.

International Customer shall mean, Customer from outside the United Kingdom.

1. General

These terms and conditions are applicable to the supply of products made by the Seller, hereafter referred as Lindsay Line, to the buyer hereafter referred as the Customer

2. Price

2.1 All prices are quoted in Pounds Sterling and are inclusive of VAT unless otherwise specified.

2.2 All prices are exclusive of postage and packing, unless otherwise stated. Postage and packing is added on the shopping basket page.

3. Payment

3.1 Payments must be made in Pounds Sterling only, unless otherwise specified, and by one of the following payment methods (except International Customers see clause 10 )
Major debit/credit cards as listed: (Visa/Delta, Mastercard, Switch).

4. Passing of property

4.1 Lindsay Line, shall retain the property of the goods until full payment has been made by the customer and has been received by Lindsay Line

5. Passing of risk

The risk in the goods shall pass to the Customer on delivery.

6. Delivery

6.1 Delivery date:

Any date or period for delivery shall be considered as indicative only, although it is our policy to try to fulfill all orders within 3 working days. Any products not available at the time of your order will be sent to you, as soon as possible, when received from the manufacturer. Lindsay Line, cannot be held responsible for delays in the delivery caused by the manufacturer, or any other third party.

7. Acceptance

The Customer shall inspect the goods within a reasonable time after their receipt and shall be deemed to have accepted the goods unless within 14 days after their receipt the Customer shall have notified the seller that the goods are rejected. (This does not however affect the customers statutory rights). If no such action has been taken, Lindsay Line shall consider the products being as described, of satisfactory quality and fit for their purposes, and may not accept any reject at a later date.

8. Return procedure

8.1 If the goods are to be rejected in the time limit set in clause 7 above, the Customer shall comply with the return procedure as defined in clause 8.2, below. Lindsay Line will not accept any returned goods should the return not follow the aforementioned return procedure.

8.2 The Customer must contact Lindsay Line Customer services on 01993 824 445, and obtain a Returns Authorisation. The package must be returned within 5 working days of obtaining the Returns Authorisation to the following address:

Lindsay Line
21 St Cuthbert Street
Kirkcudbright
DG6 4DJ
United Kingdom

8.3 In cases where the rejection of the goods is due to a defect or discrepancy in the order, the Customer is entitled to a full refund or replacement. The faulty or damaged product must be returned to Lindsay Line before the refund or replacement can be issued.

8.4 In cases where the rejection is due to an incorrect order from the Customer or to dissatisfaction, the Customer is entitled to a partial refund (full refund less postage) only. Goods must be returned to Lindsay Line before the partial refund can be issued.

9. Licence agreement

The Customer shall respect all licence agreements delivered by the copyright owners. Lindsay Line cannot be held responsible or liable for any misuses conducted by the Customer or any third party.

10. International customer

Customers from outside the UK can only pay by International credit card or bank transfer and must pay in pound sterling unless otherwise specified. All other terms and conditions apply.

11. Law

These terms and conditions are governed and shall be interpreted in accordance with Scottish law.

NOTE: Automatic confirmation of receipt of your Order does not constitute a Contract between us. A Contract for the Sale of Goods shall only arise on the despatch of the Goods to you.

[Top of page]